ViewWise is a feature-rich Document Management/Email Archival Solution. The features and functionality of its flagship product line, ViewWise, rivals products offered by major industry leaders to the nation’s largest customers. ViewWise is engineered to facilitate compliance with current and emerging operational and regulatory compliance requirements for document imaging, capture / indexing, searching / retrieval, archiving and records management, while incorporating simplicity and ease of installation/use, complemented by robust reliability and minimal administration.

ViewWise® Enterprise Solution allows archiving and searching of over 350 file formats - without the native authoring application.

1. Immediate, Significant Operational Efficiencies
   – Reliable, Faster and Easier retrieval of documents
   – Rapid and powerful search capabilities to locate relevant documents
   – More timely & accurate capture, paper truncation at the source
   – Simultaneous access to documents & records by multiple people
   – Elimination of lost and misfiled records
   – Natural Integration with Applications & Environments
   – Enable electronic workflow/BPM Benefits
   – Reduction of physical document storage space
   – Eliminate shipping/traveling costs and delays for remote access
2. Regulatory & Legal Compliance
   – Security, Audit trails & usage tracking/reporting and accountability
   – Integration with 100’s of electronic document types & streams
   – Ability to meet regulatory reporting and information handling and privacy mandates
3. Strengthened Document Security & Integrity
   – Multi-tiered Security Model Plus Document Encryption
   – Document Typing & Metadata for Records Mgmt
   – Controlled Access to information from anywhere, by anyone authorized
   – Disaster recovery and backup are facilitated
4. Rapid Return on Investment
   – Affordable Acquisition and Deployment Costs
   – Minimized Ongoing Cost of Ownership
   – Cascading Benefit Streams from added applications leveraging initial investments
5. Customer Service Improvements
   – able to respond quickly and accurately by researching while customer is on the phone and to then interact further with the customer
   – able to electronically collect and track customer interactions for continuity
   – able to interact and exchange electronic copies of documents

As the industry's premier enterprise production imaging/document management system, ViewWise features include:

Document Management ·  Unlimited user definable index fields, complete with definable masks and/or defaults, can be compiled into document types providing a new standard in detailed document specification. ·  ViewWise enables the organization of all file format types into compound documents which are then organized in user-definable, dynamic room, cabinet, drawer and folder configurations. ·  Automatic version / revision logging plus ability to access and roll back to previous versions, all with strong security and data integrity ·  Full audit trail facilities with the ability to generate definable reports. ·  View over 350 Native File formats – authoring application not needed!, as well as retaining the option to open in the native application for editing. ·  Full text Searchable Document Comments box, supporting up to 8,000 characters. ·  Check-in/check-out of documents complete with filing structure, Document type and the applicable indices with an XML miniviewer. Option to leverage installed client components for working off -line ·  Ability to import images and native file format documents to create compound documents. ·  Flexible security options utilizing the users and groups from the Network Operating System (Microsoft or Novell) complemented with ViewWise assignable application and detailed document and feature entitlements. · Documents/page storage is encrypted both at the page and at the document level with one system and one user definable 128 bit encryption algorithms to ensure data/document security. · Easy, intuitive search and query capabilities using a comprehensive search interface complemented with Full Text Search and advanced search options. Global search can also be incorporated to find documents on any location on the network (across many ViewWise systems). · Save searches or create search templates for faster retrieval. · Multiple document output options of Print, fax, email, export with options to create multipage tiff, DjVu and PDF file formats. · Tool tips for toolbars and on-line help and documentation. ·  Ability to archive documents/images to multiple on/near/off-line storage locations yet retain records for search and location purposes. Image Management ·  Full image manipulation including import and export functions between file types. ·  Twain compliant with option to upgrade with ISIS plus additional support for Network-connected scanners. ·  Advanced batch scanning and indexing capabilities facilitating high volume scanning/input, complete with automatic quality control options for all image sizes. ·  Support for annotations enabling redactions, sticky notes, text, hyper-links, file embedding, highlighting and basic drawing options. ·  OCR options for Document, Page or selected area. ·  When exporting, ViewWise has support for 110 different image, text and other file formats including Adobe PDF and DjVu. ·  Simple and advanced image viewing options. ·  Compressed and encrypted image storage— retains original image format yet minimizes storage requirements. Minimal file size also reduces network traffic. ·  Scan, save, email and export in both B&W and Color DjVu format offering file sizes many times smaller than comparable files offered by other IDM/DM systems. ·  Complete image manipulation including freehand drawing, cut/copy/paste, image deskewing and despeckling, brightness, contrast, hue, saturation, half toning, invert, flip, fill, rotate and angle. ·  New Online Web access options Web Client –Zero foot print. –Search, find and Limited file format Viewer capability. Web Plus Client (Web capabilities plus upgraded Viewer option) –Auto updating web download –Updated Viewer/Thumbnail capability to provide same file format Viewer capabilities as the Desktop client. –View Annotation layers and see pages incorporating redactions. Web-Top Client (Plus client plus upgraded Out Put options) –full output options: Send To, OCR, repurpose and Export options. – Full viewing support available for text/image file formats as per desktop. Optional Modules ·  For Microsoft Office 2000/XP users ViewWise Office provides automatic integration, to save from the office application tool bar directly into ViewWise. Includes Outlook support. Optional Integration Available with base product. ·  Seamless connection to Metastorm’s eWork Workflow for sending documents to workflow processes and receiving documents and associated information back.(See eWork Connector Section) ·  A Novell GroupWise connector allows search and retrieval of documents directly from within GroupWise. (See GroupWise Connector Section) ·  Integration with leading forms processing solutions. ·  ViewWise Service Agent provides two module services i) ViewWise FTS Indexer Module for ‘background’ generating FTS content from ViewWise documents ii) Auto check-in of documents from supported third party workflow applications. iii) Custom supplied automated batch input integrations ·  Now available with the Grouplink (CRM) 6.5 version, a ViewWise link is automatically available from Grouplinks main tool bar. This button activates the search interface of ViewWise. (subject to ViewWise being installed on the same client – See Grouplink Integration section). System Management - Providing comprehensive array of configuration, monitoring and control features and functions AdminWise offers: ·  Document Type / Index Field Creation – All-in-one interface. – Populate Selection Lists from outside sources (text file, spreadsheet, database table.) ·  Storage Location / Archive Management – Link nodes in the ViewWise Navigator Tree to different storage locations. – Copy, Move, and Archive using the new Search interface. ·  Audit Trail Automatically set to comply with document type version revision rules set by the administrator, document versions / revisions are automatically created, registered and listed in the new Version/Revision tab for each document. – Search & Review Room activities. – Can track IP addresses ·  Locked / Recycled Document Management – Reset the lock flag on Documents. – Restore or Purge Documents that have been deleted. ·  Configuration & Usage Statistics – View basic statistics on Room Usage and License Configuration. ·  Log file Viewer – View and Save As Server generated log files. ·  Room Template Management – Save / Load Room and Document Type Templates. – Use in environments where several Rooms will have the same basic structure or to propagate a vertical solution template ·  Redaction Manager – Ability to override/reset redaction passwords on a document or User related batch mode. ·  Backup and Restore – Ability to Backup documents complete with respective filing structure, document types and indices. – Restore individual or groups of documents complete with all applicable values and settings.

The ViewWise Email Archive Service for Exchange is part of a corporate solution that provides a secure repository for storing, retrieving, and viewing all Microsoft Exchange emails and attachments. The Exchange journaling feature ensures that all incoming, outgoing, and internal emails are archived. The Email Archive Service processes the content into ViewWise, and ViewWise makes it possible to quickly and easily retrieve the messages and their attachments based on any search criteria.

ViewWise® allows archiving of email and their attachments. Supports searching of over 350 file formats - without the native authoring application.

What the ViewWise Email Archive Service Can Do for Your Organization

1. Address regulatory compliance obligations such as; The Federal Rules of Civil Procedure (FRCP), HIPAA, SEC 17a, NASD, Sarbanes-Oxley, State Legislation.
2. Ease Legal Discovery efforts by providing query capability of all email aspects (to, from, subject, body, routing information, and attachment content).
3. Ensure Corporate Retention Policies are enforced.
4. Track and Control Information Access.
5. Automate the process of archiving and indexing emails.
6. Long Term Storage & Retrieval using low cost media.

Compliance Becomes a Top Concern

The ViewWise Email Archive Service for Exchange® helps your organization address government email retention regulations such as the Federal Rules of Civil Procedure (FRCP), Sarbanes-Oxley, SEC Rule 17a, and NASD Rule 3010. Compliance with organizational policies, industry standards, local, and National Government laws and regulations dictate evolving retention periods for all types of Data. The burden of ownership is on the organization to retain all types of documents for a specified period, normally 2 to 7 years but in some cases it can be up to 100 years or indefinitely.

Every email and attachment processed by Microsoft Exchange journaling is compressed and stored securely in ViewWise, using a dynamically created filing structure from email property values. These are easily defined with administrator templates. ViewWise ensures that access to the archived content is controlled and tracked. Messages can be located via multiple search options, including full text search of email content and their attachments – regardless of file format.

Where the Email Archive Service for Exchange Fits

The Email Archive Service for Exchange is a scalable solution capable of processing multiple Microsoft Exchange journal locations containing corporate volumes of email correspondence. It can be deployed as part of an Integrated Document Management Solution, or as a ViewWise bundled solution to provide baseline e-mail archive compliance.