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ViewWise is a feature-rich Document Management/Email Archival Solution. The features and functionality of its flagship product line, ViewWise, rivals products offered by major industry leaders to the nation’s largest customers. ViewWise is engineered to facilitate compliance with current and emerging operational and regulatory compliance requirements for document imaging, capture / indexing, searching / retrieval, archiving and records management, while incorporating simplicity and ease of installation/use, complemented by robust reliability and minimal administration.
ViewWise® Enterprise Solution allows archiving and
searching of over 350 file formats - without the native authoring application. -
Immediate, Significant Operational
Efficiencies
– Reliable, Faster and Easier retrieval of documents – Rapid
and powerful search capabilities to locate relevant documents – More timely
& accurate capture, paper truncation at the source – Simultaneous access
to documents & records by multiple people – Elimination of lost and
misfiled records – Natural Integration with Applications &
Environments – Enable electronic workflow/BPM Benefits – Reduction of
physical document storage space – Eliminate shipping/traveling costs and
delays for remote access
-
Regulatory & Legal Compliance
– Security, Audit trails & usage tracking/reporting and
accountability – Integration with 100’s of electronic document types &
streams – Ability to meet regulatory reporting and information handling and
privacy mandates
- Strengthened Document Security & Integrity
–
Multi-tiered Security Model Plus Document Encryption – Document Typing &
Metadata for Records Mgmt – Controlled Access to information from anywhere,
by anyone authorized – Disaster recovery and backup are facilitated
- Rapid Return on Investment
– Affordable
Acquisition and Deployment Costs – Minimized Ongoing Cost of Ownership –
Cascading Benefit Streams from added applications leveraging initial investments
- Customer Service Improvements
– able to respond
quickly and accurately by researching while customer is on the phone and to then
interact further with the customer – able to electronically collect and track
customer interactions for continuity – able to interact and exchange
electronic copies of documents
As the industry's premier enterprise production imaging/document management
system, ViewWise features include:
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Document Management |
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Unlimited user definable index fields, complete with
definable masks and/or defaults, can be compiled into document types providing a
new standard in detailed document specification. |
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ViewWise enables the organization of all file format
types into compound documents which are then organized in user-definable,
dynamic room, cabinet, drawer and folder configurations. |
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Automatic version / revision logging plus ability to
access and roll back to previous versions, all with strong security and data
integrity |
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Full audit trail facilities with the ability to generate
definable reports. |
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View over 350 Native File formats – authoring
application not needed!, as well as retaining the option to open in the native
application for editing. |
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Full text Searchable Document Comments box, supporting
up to 8,000 characters. |
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Check-in/check-out of documents complete with filing
structure, Document type and the applicable indices with an XML miniviewer.
Option to leverage installed client components for working off -line |
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Ability to import images and native file format
documents to create compound documents. |
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Flexible security options utilizing the users and groups
from the Network Operating System (Microsoft or Novell) complemented with
ViewWise assignable application and detailed document and feature
entitlements. |
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Documents/page storage is encrypted both at the page and at the
document level with one system and one user definable 128 bit encryption
algorithms to ensure data/document security. |
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Easy, intuitive search and query capabilities using a
comprehensive search interface complemented with Full Text Search and advanced
search options. Global search can also be incorporated to find documents on any
location on the network (across many ViewWise systems). |
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Save searches or create search templates for faster
retrieval. |
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Multiple document output options of Print, fax, email, export with
options to create multipage tiff, DjVu and PDF file formats. |
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Tool tips for toolbars and on-line help and
documentation. |
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Ability to archive documents/images to multiple
on/near/off-line storage locations yet retain records for search and location
purposes. |
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Image Management |
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Full image manipulation including import and export
functions between file types. |
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Twain compliant with option to upgrade with ISIS plus
additional support for Network-connected scanners. |
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Advanced batch scanning and indexing capabilities
facilitating high volume scanning/input, complete with automatic quality control
options for all image sizes. |
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Support for annotations enabling redactions, sticky
notes, text, hyper-links, file embedding, highlighting and basic drawing
options. |
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OCR options for Document, Page or selected
area. |
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When exporting, ViewWise has support for 110 different
image, text and other file formats including Adobe PDF and DjVu. |
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Simple and advanced image viewing options. |
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Compressed and encrypted image storage— retains original
image format yet minimizes storage requirements. Minimal file size also reduces
network traffic. |
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Scan, save, email and export in both B&W and Color
DjVu format offering file sizes many times smaller than comparable files offered
by other IDM/DM systems. |
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Complete image manipulation including freehand drawing,
cut/copy/paste, image deskewing and despeckling, brightness, contrast, hue,
saturation, half toning, invert, flip, fill, rotate and angle. |
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New Online Web access options Web Client –Zero foot
print. –Search, find and Limited file format Viewer capability. Web
Plus Client (Web capabilities plus upgraded Viewer option) –Auto updating
web download –Updated Viewer/Thumbnail capability to provide same file format
Viewer capabilities as the Desktop client. –View Annotation layers and see
pages incorporating redactions. Web-Top Client (Plus client plus
upgraded Out Put options) –full output options: Send To, OCR, repurpose and
Export options. – Full viewing support available for text/image file formats
as per desktop. |
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Optional Modules |
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For Microsoft Office 2000/XP users ViewWise Office
provides automatic integration, to save from the office application tool bar
directly into ViewWise. Includes Outlook support. Optional Integration Available
with base product. |
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Seamless connection to Metastorm’s eWork Workflow for
sending documents to workflow processes and receiving documents and associated
information back.(See eWork Connector Section) |
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A Novell GroupWise connector allows search and retrieval
of documents directly from within GroupWise. (See GroupWise Connector
Section) |
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Integration with leading forms processing
solutions. |
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ViewWise Service Agent provides two module
services i) ViewWise FTS Indexer Module for ‘background’ generating FTS
content from ViewWise documents ii) Auto check-in of documents from supported
third party workflow applications. iii) Custom supplied automated batch
input integrations |
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Now available with the Grouplink (CRM) 6.5 version, a
ViewWise link is automatically available from Grouplinks main tool bar. This
button activates the search interface of ViewWise. (subject to ViewWise being
installed on the same client – See Grouplink Integration section). |
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System Management - Providing comprehensive array of configuration,
monitoring and control features and functions AdminWise
offers: |
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Document Type / Index Field Creation – All-in-one
interface. – Populate Selection Lists from outside sources (text file,
spreadsheet, database table.) |
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Storage Location / Archive Management – Link nodes in
the ViewWise Navigator Tree to different storage locations. – Copy, Move, and
Archive using the new Search interface. |
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Audit Trail Automatically set to comply with document
type version revision rules set by the administrator, document versions /
revisions are automatically created, registered and listed in the new
Version/Revision tab for each document. – Search & Review Room
activities. – Can track IP addresses |
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Locked / Recycled Document Management – Reset the
lock flag on Documents. – Restore or Purge Documents that have been
deleted. |
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Configuration & Usage Statistics – View basic
statistics on Room Usage and License Configuration. |
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Log file Viewer – View and Save As Server generated
log files. |
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Room Template Management – Save / Load Room and
Document Type Templates. – Use in environments where several Rooms will have
the same basic structure or to propagate a vertical solution template |
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Redaction Manager – Ability to override/reset
redaction passwords on a document or User related batch mode. |
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Backup and Restore – Ability to Backup documents
complete with respective filing structure, document types and indices. –
Restore individual or groups of documents complete with all applicable values
and settings. | |
The ViewWise Email Archive Service for
Exchange is part of a corporate solution that provides a secure
repository for storing, retrieving, and viewing all Microsoft Exchange emails and attachments. The Exchange
journaling feature ensures that all incoming, outgoing, and internal
emails are archived. The Email Archive Service processes
the content into ViewWise, and ViewWise makes it possible
to quickly and easily retrieve the messages and their attachments based on any
search criteria.
ViewWise® allows archiving of email and their
attachments. Supports searching of over 350 file formats - without the native
authoring application.
What the ViewWise Email Archive Service Can Do for
Your Organization - Address regulatory compliance obligations such as; The Federal Rules of
Civil Procedure (FRCP), HIPAA, SEC 17a, NASD, Sarbanes-Oxley, State Legislation.
- Ease Legal Discovery efforts by providing query capability of all email
aspects (to, from, subject, body, routing information, and attachment content).
- Ensure Corporate Retention Policies are enforced.
- Track and Control Information Access.
- Automate the process of archiving and indexing emails.
- Long Term Storage & Retrieval using low cost media.
Compliance Becomes a Top Concern
The ViewWise Email Archive Service for Exchange® helps
your organization address government email retention
regulations such as the Federal Rules of Civil Procedure (FRCP),
Sarbanes-Oxley, SEC Rule 17a, and NASD Rule 3010. Compliance with organizational
policies, industry standards, local, and National Government laws and
regulations dictate evolving retention periods for all types of
Data. The burden of ownership is on the organization to retain all types
of documents for a specified period, normally 2 to 7
years but in some cases it can be up to 100 years or
indefinitely. Every email and attachment processed by Microsoft
Exchange journaling is compressed and stored securely in
ViewWise, using a dynamically created filing structure from email property
values. These are easily defined with administrator templates. ViewWise ensures
that access to the archived content is controlled and
tracked. Messages can be located via multiple search options, including
full text search of email content and their attachments –
regardless of file format.
Where the Email Archive Service for Exchange Fits
The Email Archive Service for Exchange is a scalable
solution capable of processing multiple Microsoft Exchange journal
locations containing corporate volumes of email correspondence. It can be
deployed as part of an Integrated Document Management Solution, or as a ViewWise
bundled solution to provide baseline e-mail archive compliance.
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Features
- ViewWise Viewers Supported File Formats
- Word Processing Formats: Generic Text
- ANSI Text.....................................................7 & 8 bit
ASCII
- Text..............................................................7 &
8 bit
- EBCDIC........................................................All versions
- HTML............................................................through 3.0
(some limitations) IBM
- FFT...............................................................All versions
IBM Revisable Form
- Text.............................................................All versions
- MHTML..........................................................No specific
version Microsoft Rich Text
- Format (RTF)
................................................All versions
- Text Mail
(MIME)............................................No specific version Unicode
- Text.............................................................All versions
- WML.............................................................Version
5.2
- XML ............................................................ No
specific version
- DOS Word Processors
- DEC WPS Plus (DX)....................................through 4.0
- DEC WPS
Plus (WPL)..................................through 4.1
- DisplayWrite 2 &
3 (TXT).............................All versions
- DisplayWrite 4 &
5......................................through Release 2.0
- Enable.......................................................3.0, 4.0 and
4.5
- First Choice................................................through 3.0
- Framework.................................................3.0
- IBM Writing
Assistant..................................1.01
- Lotus
Manuscript.........................................Version 2.0
- MASS11.....................................................Versions through 8.0
Microsoft
- Word.........................................................Versions
through 6.0 Microsoft
- Works........................................................Versions through
2.0
- MultiMate....................................................Versions
through 4.0
- Navy DIF....................................................All
versions
- Nota Bene...................................................Version
3.0
- Novell WordPerfect.......................................Versions through
6.1
- Office Writer................................................Versions 4.0
- 6.0
- PC-File Letter...............................................Versions
through 5.0
- PC-File+
Letter.............................................Versions through 3.0
- PFS:Write.....................................................Versions A, B and
C Professional
- Write............................................................Versions
through 2.1
- Q&A.............................................................Version
2.0
- Samna Word.................................................Versions
through
- Samna Word IV+ SmartWare II......................Version 1.02
- Sprint...........................................................Versions
through 1.0 Total
- Word............................................................Version
1.2
- Volkswriter 3 & 4...........................................Versions
through 1.0
- Wang PC
(IWP).............................................Versions through 2.6
- WordMARC...................................................Versions through
Composer Plus
- WordStar......................................................Versions through
7.0
- WordStar 2000..............................................Versions
through 3.0
- XyWrite........................................................Versions through
III Plus
- Windows Word Processors
- Adobe FrameMaker (MIF)..................................Version 6.0
- Hangul............................................................Version 97
JustSystems
- Ichitaro...........................................................Versions 5.0,
6.0, 8.0 – 12.0
- JustWrite..........................................................Versions
through 3.0
- Legacy.............................................................Versions
through 1.1
- Lotus AMI/AMI Professional
...............................Versions through 3.1
- Lotus Word
Pro............................Versions 96 through Millennium Edition 9.6, text
only
- Microsoft
Write..................................................Versions through
3.0
- Microsoft Word..................................................Versions
through 2003
- Microsoft
WordPad.............................................All versions Microsoft
- Works..............................................................Versions
through 4.0
- Novell Perfect
Works..........................................Version 2.0
- Novell/Corel
WordPerfect....................................Versions through
12.0
- OpenOffice Writer (Windows & Linux) …......…........Versions 1.1,
2.0 (text only)
- Professional Write
Plus........................................Version 1.0 Q&A
- Write.................................................................Version
3.0 StarOffice
- Writer..........................................................Versions 5.2,
6.x, 7.x, and 8.0 (text only)
- WordStar...........................................................Version 1.0
- Macintosh Word Processors
- MacWrite II.........................................................Version
1.1
- Microsoft Word (Mac) ..........................................Versions
3.0 – 4.0, 98, 2001
- Microsoft Works
(Mac)..........................................Versions through 2.0
- Novell
WordPerfect...............................................Versions 1.02 through
3.0
- Spreadsheet Formats
- nable..................................................................Versions
3.0, 4.0 and 4.5
- First
Choice.........................................................Versions through
3.0
- Framework..........................................................Version
3.0
- Lotus 1-2-3 (DOS & Windows)...............................Versions
through 5.0
- Lotus 1-2-3
(OS/2)...............................................Versions through
2.0
- Lotus 1-2-3 Charts (DOS & Windows).....................Versions
through 5.0
- Lotus 1-2-3 for
SmartSuite....................................Versions 97 – Millennium
9.6
- Lotus Symphony...................................................Versions
1.0,1.1 and 2.0
- Microsoft Excel
Charts...........................................Versions 2.x - 7.0
- Microsoft
Excel (Mac).............................................Versions 3.0 – 4.0, 98,
2001
- Microsoft Excel (Windows)......................................Versions
2.2 through 2003
- Microsoft
Multiplan.................................................Version
4.0
- Microsoft Works (Windows)....................................Versions
through 4.0
- Microsoft Works
(DOS)..........................................Versions through 2.0
- Microsoft
Works (Mac)...........................................Versions through
2.0
- Mosaic
Twin..........................................................Version
2.5
- Novell Perfect Works.............................................Version
2.0
- OpenOffice
Calc....................................................Versions 1.1, 2.0 (text
only)
- PFS: Professional
Plan............................................Version 1.0
- Quattro Pro
(DOS).................................................Versions through
5.0
- Quattro Pro (Windows)...........................................Versions
through 12.0
- SmartWare
II........................................................Version
1.02
- StarOffice Calc..............................................Versions
5.2, 6.x, 7.x and 8.0 (text only)
- SuperCalc
5..........................................................Version 4.0 VP
Planner
- 3D.......................................................................Version
1.0
- Database Formats
- Access..................................................................Versions
through 2.0
- dBASE...................................................................Versions
through 5.0
- DataEase...............................................................Version
4.x
- dBXL.....................................................................Version
1.3
- Enable...................................................................Versions
3.0, 4.0 and 4.5 First
- Choice...................................................................Versions
through 3.0
- FoxBase.................................................................Version
2.1
- Framework.............................................................Version
3.0
- Microsoft Works (Windows)......................................Versions
through 4.0
- Microsoft Works
(DOS)............................................Versions through
2.0
- Microsoft Works
(Mac).............................................Versions through
2.0
- Paradox
(DOS).......................................................Versions through
4.0
- Paradox
(Windows).................................................Versions through
1.0
- Personal
R:BASE.....................................................Version 1.0
- R:BASE
5000..........................................................Versions through
3.1
- R:BASE System
V....................................................Version 1.0
- Reflex.....................................................................Version
2.0
- Q &
A......................................................................Versions
through 2.0
- SmartWare
II..........................................................Version 1.02
- Presentation Formats
- Corel/Novell Presentations........................Versions through
12.0
- Harvard Graphics for DOS.........................Versions 2.x &
3.x
- Harvard Graphics (Windows).....................Windows
versions
- Freelance (Windows)................................Versions through
Millennium 9.6
- Freelance for OS/2...................................Versions
through 2.0
- Microsoft PowerPoint (Windows).................Versions 3.0
through 2003
- Microsoft PowerPoint (Mac)........................Versions 4.0
through 2001
- OpenOffice Impress..................................Versions
1.1, 2.0 (text only)
- StarOffice
Impress....................................5.2, 6.x, 7.x and 8.0 (text only)
- Graphic Formats
- Adobe Photoshop (PSD)........................................Version
4.0
- Adobe
Illustrator..................................................Versions through
7.0, 9.0
- Adobe FrameMaker graphics (FMV)........................Vector/raster
through 5.0
- Adobe Acrobat
(PDF)............................................Versions 2.1, 3.0 – 7.0,
Japanese
- Ami Draw (SDW)..................................................Ami
Draw
- AutoCAD Interchange and Native Drawing formats....DXF and DWG
- AutoCAD
Drawing...................................Versions 2.5 - 2.6, 9.0 - 14.0, 2000i
and 2002 AutoShade
- Rendering (RND)..................................Version
2.0
- Binary Group 3 Fax...............................................All
versions
- Bitmap (BMP, RLE, ICO, CUR, OS/2 DIB & WARP) ...All
versions
- CALS Raster
(GP4)................................................Type I and Type II
- Corel
Clipart format (CMX)....................................Versions 5 through
6
- Corel Draw (CDR)................................................Versions
3.x – 8.x
- Corel Draw (CDR with TIFF header).......................Versions
2.x – 9.x
- Computer Graphics Metafile (CGM)........................ANSI, CALS
NIST version 3.0
- Encapsulated PostScript
(EPS)...............................TIFF header only
- GEM Paint
(IMG)...................................................No specific version
Graphics Environment Mgr
- (GEM).........................................Bitmap
& vector
- Graphics Interchange Format (GIF).........................No
specific version
- Hewlett Packard Graphics Language (HPGL).............Version
2
- IBM Graphics Data Format (GDF)............................Version
1.0
- IBM Picture Interchange Format (PIF)......................Version
1.0
- Initial Graphics Exchange Spec (IGES)....................Version
5.1
- JFIF (JPEG not in TIFF format).................................All
versions
- JPEG (including EXIF)
............................................All versions
- Kodak Flash Pix
(FPX) ...........................................All versions
- Kodak Photo CD
(PCD)..........................................Version 1.0
- Lotus PIC
.............................................................All
versions
- Lotus
Snapshot......................................................All
versions
- Macintosh PICT1 &
PICT2.......................................Bitmap only
- MacPaint
(PNTG)....................................................No specific
version
- Micrografx Draw
(DRW)..........................................Versions through
4.0
- Micrografx Designer (DRW).....................................Versions
through 3.1
- Micrografx
Designer(DSF).......................................Windows 95, version
6.0
- Novell PerfectWorks (Draw)....................................Version
2.0
- OpenOffice
Draw....................................................Versions 1.1 2.0 (text
only)
- OS/2 PM Metafile
(MET)...........................................Version 3.0
- Paint Shop Pro 6
(PSP)...........................................Windows only, versions 5.0 –
6.0
- PC Paintbrush (PCX and DCX).................................All
version
- Portable Bitmap (PBM)............................................All
versions
- Portable Graymap (PGM).........................................No
specific version
- Portable Network Graphics
(PNG)..............................Version 1.0
- Portable Pixmap
(PPM).............................................No specific
version
- Postscript
(PS)........................................................Level
II
- Progressive JPEG....................................................No
specific version
- Sun Raster
(SRS)...................................................No specific
version
- Star Office
Draw.....................................................5.2, 6.x,7.x and 8.0
(text only)
- TIFF.......................................................................Versions
through 6
- TIFF CCITT Group 3 &
4...........................................Versions through 6
- Truevision TGA
(TARGA)..........................................Version 2 Visio
- (preview)................................................................Version
4
- Visio.......................................................................Versions
5, 2000 and 2002
- WBMP.....................................................................No
specific version
- Windows Enhanced Metafile
(EMF)..............................No specific version
- Windows Metafile
(WMF)............................................No specific
version
- WordPerfect Graphics (WPG & WPG2)........................Versions
through 2.0, 7 and 10
- X-Windows Bitmap
(XBM)..........................................x10 compatible
- X-Windows Dump
(XWD)...........................................x10 compatible
- X-Windows
Pixmap (XPM)..........................................x10 compatible
- Compressed Formats
- GZIP......................................................................All
versions
- LZA Self Extracting Compress .................................All
versions
- LZH Compress
.......................................................All versions
- Microsoft
Binder....Versions 7.0-97 (conversion of Binder is supported only on Windows)
- UUEncode...............................................................All
versions
- UNIX
Compress.......................................................All
versions
- UNIX
TAR................................................................All versions
- ZIP.........................................................................PKWARE
versions through 2.04g
- Other Formats
- EML........................................................................All
versions
- Executable (EXE,
DLL)..............................................No specific
version
- Executable (Windows) NT.........................................No
specific version
- Macromedia
Flash....................................................text only
- Microsoft
Outlook Folder (PST)..................................Versions 97 -
2003
- Microsoft Outlook Message (MSG).............................All
versions
- Microsoft Outlook Offline Folder
(OST).......................Versions 97 - 2003
- Microsoft
Project.....................................................Versions 98 - 2002
(text only)
- MIME Text
Mail........................................................All versions
- MP3.......................................................................(ID3
metadata only)
- TNEF......................................................................No
specific version
- vCard.....................................................................Version
2.1
- Yahoo! Instant Messenger Archive.............................No specific
version
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